Patient Bill of Rights

AS A PATIENT, YOU ARE RESPONSIBLE FOR –

GRIEVANCE PROCEDURES –
AMENDMENT TO CHARGES FOR MEDICAL RECORDS –

AS A PATIENT, YOU HAVE THE RIGHT TO:
1. Considerate, respectful care at all times with recognition of your personal dignity by competent, caring personnel free from all forms of abuse, harassment, discrimination, or reprisal.
2. Upon request, be given the name of your attending practitioner, all other practitioners directly participating in your care and the names and functions of other persons having direct contact with you and have the right to change primary or specialty physician if other qualified physicians are available.
3. Consideration of privacy concerning your medical care program. Case discussion, consultation, examination and treatment are considered confidential and shall be conducted discreetly.
4. Confidentiality of all your information, including the right to approve or refuse the release of records except when otherwise required by law or third party contractual arrangements.
5. Know what rules and regulations of the facility apply to your conduct as a patient.
6. Expect that emergency procedures will be implemented without delay.
7. Good quality care and high professional standards that is continually maintained and reviewed.
8. Full explanation about diagnosis, treatment and prognosis of your case in plain language including alternative treatments and possible complications. You, your family members, guardians, or surrogates participation in these discussions will be encouraged. When it is not medically advisable to give the information to the patient, it shall be given on his/her behalf to the responsible person.
9. Except in emergencies, the practitioner shall obtain the necessary informed consent prior to the start of a procedure.
10. Receive information and advice when a practitioner is considering you as part of a medical research or donor program. You or your responsible person shall give informed
consent prior to participation in such programs and may refuse to continue in such
programs even following previous consent to participate.
11. Refuse drugs or procedures, to the extent permitted by law, and a practitioner shall
inform you of the medical consequences of your refusal.
12. Receive treatment without regard to race, age, color, religion, sex, national origin,
handicap, disability or source of payment.
13. If you do not speak English, have a family member present to assist in providing an
explanation of your rights. If no family member is available, an interpreter, when
possible, will be provided or interpretation will be made through AT&T language line at no cost to patient.
14. Upon request, access for you or your designee, to the information contained in your medical record, unless access is specifically restricted by the attending practitioner for medical reasons.
15. Expect good management techniques to be implemented within the surgery center. These techniques shall make effective use of your time and avoid personal discomfort.
16. Expect that if an emergency occurs and you need to be transferred to another facility, your responsible person shall be notified. The institution to which you are being
transferred shall be notified prior to your transfer.
17. Examine and receive a detailed explanation of your bill. You have the right to full information and counseling on the availability of known financial resources for your
healthcare
18. Expect that the surgery center will provide information for continuing health care
requirements following discharge and the means for meeting them.
19. Receive information about advance directives and to appoint a power of attorney to make health care decisions on your behalf. It is the policy of the Surgery Center to honor advance directives presented to us by the patient; however, should an untoward event happen to a patient while he/she is in our Facility, it is also our policy to stabilize that patient and transport him/her to a nearby hospital with a copy of the advance directive if made available.
20. Know that the Southwestern Pennsylvania Eye Surgery Center is part of E. Ronald Salvitti, M.D., Inc. and is solely owned by E. Ronald Salvitti, M.D. and Jennifer Salvitti
Davis, M.D.
21. Be informed at the time of admission of your rights.
22. Provisions for after hours or emergency care are provided at 724-228-7477.